Your trusted IT partner
Your trusted IT partner
Your trusted IT partner
Over 20 years of experience as a Bay Area solutions provider.
24hourtek was founded in 2003 to assist small businesses with their IT needs. We have resolved over 400,000 tickets over the years and established ourselves as a reliable partner with a proven track record.
On a mission to help companies achieve success
Our Mission is to create meaningful relationships with employees, clients, and vendors that increase efficiency, productivity and use of beneficial technology for businesses.
A clear vision for achieving customer satisfaction
Our vision is to achieve excellence in three key areas: implementing flawless technology, resolving problems faster, and building lifelong connections.
Core values are at the heart of an exceptional customer experience
We believe in Respect, Responsiveness, Enthusiasm, Accountability, Growth Mindsets, and Efficiency.
Over 20 years of experience as a Bay Area solutions provider.
24hourtek was founded in 2003 to assist small businesses with their IT needs. We have resolved over 400,000 tickets over the years and established ourselves as a reliable partner with a proven track record.
On a mission to help companies achieve success
Our Mission is to create meaningful relationships with employees, clients, and vendors that increase efficiency, productivity and use of beneficial technology for businesses.
A clear vision for achieving customer satisfaction
Our vision is to achieve excellence in three key areas: implementing flawless technology, resolving problems faster, and building lifelong connections.
Core values are at the heart of an exceptional customer experience
We believe in Respect, Responsiveness, Enthusiasm, Accountability, Growth Mindsets, and Efficiency.
Over 20 years of experience as a Bay Area solutions provider.
24hourtek was founded in 2003 to assist small businesses with their IT needs. We have resolved over 400,000 tickets over the years and established ourselves as a reliable partner with a proven track record.
On a mission to help companies achieve success
Our Mission is to create meaningful relationships with employees, clients, and vendors that increase efficiency, productivity and use of beneficial technology for businesses.
A clear vision for achieving customer satisfaction
Our vision is to achieve excellence in three key areas: implementing flawless technology, resolving problems faster, and building lifelong connections.
Core values are at the heart of an exceptional customer experience
We believe in Respect, Responsiveness, Enthusiasm, Accountability, Growth Mindsets, and Efficiency.
We're in this together
At our core, we strive to be your trusted advisor and collaborator. We are committed to working together with honesty and transparency towards shared goals.
We're in this together
At our core, we strive to be your trusted advisor and collaborator. We are committed to working together with honesty and transparency towards shared goals.
We're in this together
At our core, we strive to be your trusted advisor and collaborator. We are committed to working together with honesty and transparency towards shared goals.
Comprehensive Managed IT Services tailored for your business
Future-Proofing
We developed a custom future-proofing process guide clients through a future-proofing journey. We work together to optimize cybersecurity, align with best practices and industry standards, and achieve strategic goals for your business.
Managed IT support
Whether you have occasional IT support needs or are looking for full-time IT staffing, we provide it all. We work together early on to establish a partnership that works for your company, is flexible, and can scale when needed.
Comprehensive Managed IT Services tailored for your business
Future-Proofing
We developed a custom future-proofing process guide clients through a future-proofing journey. We work together to optimize cybersecurity, align with best practices and industry standards, and achieve strategic goals for your business.
Managed IT support
Whether you have occasional IT support needs or are looking for full-time IT staffing, we provide it all. We work together early on to establish a partnership that works for your company, is flexible, and can scale when needed.
Architects of Success
Todd Moss, CEO & Partner at 24hourtek, has dedicated himself to continually finding new & improved ways to support our customers. He is passionate about technology, software, and problem solving. Todd has been involved in IT for over 20 years and got his start in the computer science field as a software developer. He has been with 24hourtek since 2005.
"Helping our customers by finding elegant solutions to complex problems"
Todd loves practicing German but is not even thinking about learning the Bavarian dialects.
Lowell Wood, Service Manager at 24hourtek, manages the day-to-day operations of the service team ensuring that our customers' issues are addressed efficiently and effectively. As one of our most senior techs he serves as a mentor and escalation point for our more junior team members. He has been in IT for over 20 years and holds several IT certifications including Microsoft and Meraki.
"The learning never stops - IT is always changing"
Lowell will soon be fluent in Fijian
Ines Baumgartner, Finance Manager at 24hourtek, oversees the behind the scenes operations from payroll to financial projections. Her focus on efficiency and accuracy ensures that the company has the data it needs to make key decisions. She holds a B.S. degree in Business Administration from the Haas School of Business and has been working for 24hourtek in various capacities since 2016.
"Optimizing internal processes so that we have up to date and accurate financial data at our fingertips"
Ines can knit or crochet just about anything.
Jon Suson, Director of IT at 24hourtek, oversees day-to-day technical operations, as well as ensures the implementation of standards and policies. A 20 year veteran in IT, Jon has experience designing, managing and deploying business technology systems across a wide array of environments and industries. Jon has been a 24hourtek team member since 2014, and certifications include ITIL, Cisco, Meraki, ConnectWise, and more.
"Experiencing each environment, and the unique approach required for each new challenge."
Jon is an avid woodworker, comes from a long line of master woodworkers, and chances are you’ve sat on a chair designed by his grandfather.
Sydney Ionita, manages the complex IT initiatives that keep our customers future proofed and nurtures long-term client relationships. Leading cross-functional teams to deliver tailored technology solutions that drive measurable business outcomes. Sydney is passionate about continuous improvement, transparent communication, and building trust through consistent delivery. Whether managing enterprise-scale deployments or optimizing service delivery models, Sydney is committed to excellence at every stage.
“Building relationships with our partners”
When not managing projects, Sydney can be found on the softball field or enjoying just about any game or sport—always bringing the same energy and team spirit to play as to work.
Architects of Success
Todd Moss, CEO & Partner at 24hourtek, has dedicated himself to continually finding new & improved ways to support our customers. He is passionate about technology, software, and problem solving. Todd has been involved in IT for over 20 years and got his start in the computer science field as a software developer. He has been with 24hourtek since 2005.
"Helping our customers by finding elegant solutions to complex problems"
Todd loves practicing German but is not even thinking about learning the Bavarian dialects.
Lowell Wood, Service Manager at 24hourtek, manages the day-to-day operations of the service team ensuring that our customers' issues are addressed efficiently and effectively. As one of our most senior techs he serves as a mentor and escalation point for our more junior team members. He has been in IT for over 20 years and holds several IT certifications including Microsoft and Meraki.
"The learning never stops - IT is always changing"
Lowell will soon be fluent in Fijian
Ines Baumgartner, Finance Manager at 24hourtek, oversees the behind the scenes operations from payroll to financial projections. Her focus on efficiency and accuracy ensures that the company has the data it needs to make key decisions. She holds a B.S. degree in Business Administration from the Haas School of Business and has been working for 24hourtek in various capacities since 2016.
"Optimizing internal processes so that we have up to date and accurate financial data at our fingertips"
Ines can knit or crochet just about anything.
Jon Suson, Director of IT at 24hourtek, oversees day-to-day technical operations, as well as ensures the implementation of standards and policies. A 20 year veteran in IT, Jon has experience designing, managing and deploying business technology systems across a wide array of environments and industries. Jon has been a 24hourtek team member since 2014, and certifications include ITIL, Cisco, Meraki, ConnectWise, and more.
"Experiencing each environment, and the unique approach required for each new challenge."
Jon is an avid woodworker, comes from a long line of master woodworkers, and chances are you’ve sat on a chair designed by his grandfather.
Sydney Ionita, manages the complex IT initiatives that keep our customers future proofed and nurtures long-term client relationships. Leading cross-functional teams to deliver tailored technology solutions that drive measurable business outcomes. Sydney is passionate about continuous improvement, transparent communication, and building trust through consistent delivery. Whether managing enterprise-scale deployments or optimizing service delivery models, Sydney is committed to excellence at every stage.
“Building relationships with our partners”
When not managing projects, Sydney can be found on the softball field or enjoying just about any game or sport—always bringing the same energy and team spirit to play as to work.
Architects of Success
Todd Moss, CEO & Partner at 24hourtek, has dedicated himself to continually finding new & improved ways to support our customers. He is passionate about technology, software, and problem solving. Todd has been involved in IT for over 20 years and got his start in the computer science field as a software developer. He has been with 24hourtek since 2005.
"Helping our customers by finding elegant solutions to complex problems"
Todd loves practicing German but is not even thinking about learning the Bavarian dialects.
Lowell Wood, Service Manager at 24hourtek, manages the day-to-day operations of the service team ensuring that our customers' issues are addressed efficiently and effectively. As one of our most senior techs he serves as a mentor and escalation point for our more junior team members. He has been in IT for over 20 years and holds several IT certifications including Microsoft and Meraki.
"The learning never stops - IT is always changing"
Lowell will soon be fluent in Fijian
Ines Baumgartner, Finance Manager at 24hourtek, oversees the behind the scenes operations from payroll to financial projections. Her focus on efficiency and accuracy ensures that the company has the data it needs to make key decisions. She holds a B.S. degree in Business Administration from the Haas School of Business and has been working for 24hourtek in various capacities since 2016.
"Optimizing internal processes so that we have up to date and accurate financial data at our fingertips"
Ines can knit or crochet just about anything.
Jon Suson, Director of IT at 24hourtek, oversees day-to-day technical operations, as well as ensures the implementation of standards and policies. A 20 year veteran in IT, Jon has experience designing, managing and deploying business technology systems across a wide array of environments and industries. Jon has been a 24hourtek team member since 2014, and certifications include ITIL, Cisco, Meraki, ConnectWise, and more.
"Experiencing each environment, and the unique approach required for each new challenge."
Jon is an avid woodworker, comes from a long line of master woodworkers, and chances are you’ve sat on a chair designed by his grandfather.
Sydney Ionita, manages the complex IT initiatives that keep our customers future proofed and nurtures long-term client relationships. Leading cross-functional teams to deliver tailored technology solutions that drive measurable business outcomes. Sydney is passionate about continuous improvement, transparent communication, and building trust through consistent delivery. Whether managing enterprise-scale deployments or optimizing service delivery models, Sydney is committed to excellence at every stage.
“Building relationships with our partners”
When not managing projects, Sydney can be found on the softball field or enjoying just about any game or sport—always bringing the same energy and team spirit to play as to work.
Delivering results for our clients
Delivering results for our clients
Delivering results for our clients
Contact us today to explore the possibilities.
The Forward Thinking IT Company.
24HourTek serves businesses across the San Francisco Bay Area with managed IT support, cybersecurity, Microsoft 365 management, and IT consulting. Our clients are located throughout San Francisco, Oakland, San Jose, Fremont, Berkeley, Walnut Creek, Palo Alto, Redwood City, Santa Clara, and the broader Bay Area region, including Alameda County, Santa Clara County, and San Mateo County. We support companies of all sizes with both on-site and remote IT services across Northern California.
268 Bush Street #2713 San Francisco, CA 94104
24HourTek serves businesses across the San Francisco Bay Area with managed IT support, cybersecurity, Microsoft 365 management, and IT consulting. Our clients are located throughout San Francisco, Oakland, San Jose, Fremont, Berkeley, Walnut Creek, Palo Alto, Redwood City, Santa Clara, and the broader Bay Area region, including Alameda County, Santa Clara County, and San Mateo County. We support companies of all sizes with both on-site and remote IT services across Northern California.
268 Bush Street #2713 San Francisco, CA 94104
The Forward Thinking IT Company.
24HourTek serves businesses across the San Francisco Bay Area with managed IT support, cybersecurity, Microsoft 365 management, and IT consulting. Our clients are located throughout San Francisco, Oakland, San Jose, Fremont, Berkeley, Walnut Creek, Palo Alto, Redwood City, Santa Clara, and the broader Bay Area region, including Alameda County, Santa Clara County, and San Mateo County. We support companies of all sizes with both on-site and remote IT services across Northern California.
268 Bush Street #2713 San Francisco, CA 94104