Remote Support

24hourtek help desk technicians will remotely access your computer to help troubleshoot any issues. If you need support right away there is no need to schedule an onsite visit when we can access your Mac or PC almost instantly through the internet. The remote access software will establish a secure connection and does not require any applications to be installed on your computer.

To access our support downloads page go to 24helpme.com.

Support Policy

Please review our support policy and procedures. This document describes how 24hourtek will respond to your requests for support.




Login Online

Login with your credentials to create a new ticket, track an existing ticket, or manage your account.
 
 Login [Lost Password]
Email:
Password:
 

Please contact an account manager if you have any non-technical related support questions.