FREE Network Checkup
Knowledge is power. The more knowledge you have on the health of your network, including any workstations, servers and appliances on the network, the better decisions you will make for your business. Its just that simple. 24hourtek can review the state of your network to help analyze items such as your internet, mail, backup, monitoring, and security. We then provide a FREE and comprehensive report that includes our recommendations, ranked in priority from critical to low. Contact us to today to schedule this FREE network checkup.
FREE Network CheckupKnowledge is power. The more knowledge you have on the health of your network, including any workstations, servers and appliances on the network, the better decisions you will make for your business. Its just that simple. 24hourtek can review the state of your network to help analyze items such as your internet, mail, backup, monitoring, and security. We then provide a FREE and comprehensive report that includes our recommendations, ranked in priority from critical to low.
Contact us to today to schedule this FREE network checkup.
Scheduled ServicesLet us worry so you don’t have to. 24hourtek will create a custom program to monitor your network and schedule weekly office visits. We offer the comfort and security of knowing the same person will be out each week to resolve issues, maintain the network and keep an eye on things.
On Demand ServicesCall us when you need us. 24hourtek offers flexible on demand services for customers that are on a limited budget and prefer to request support on an as needed basis.
Hourly RatesStandard $135
Subscription from $125 *
Non-Profit 10-15% discounts
* Subscription rates are discount rates based on the number of hours scheduled each month. Certain restrictions may apply.
IT OutsourcingPart-time staff with full-time accountability. Hiring a full-time IT staff can be costly and unnecessary for small businesses. 24HourTek matches a trained technician with your specific technology needs. Enjoy all the benefits of a full-time employee at a fraction of the cost.
Technology PlanningLooking out for your future. We realize it’s difficult for you to make time for technology planning-everything changes so quickly it’s tough to keep up. 24HourTek takes the time to understand your business and help you choose the right solution. Keeping you informed on trends that affect your business should be our job, not yours.
Network Installation And MaintenanceDo it right the first time...and every time. Networks are the backbone of your business and most companies don’t take the time to do it right. 24HourTek will design a solid network and schedule routine maintenance to keep it running smoothly. A properly designed network will grow with your business and eliminate replacement costs.
Email and Internet Access Keeping you connected. Nothing is more frustrating than not being able to get your email or get on the web. 24HourTek makes sure your email and Internet access is always reliable and free from spam and viruses. This means less time worrying about the network and more time focusing on your business.
Backup and Recovery Don’t worry, we got your backup. Fire, theft, or hard drive failures can leave your business stranded. 24HourTek will ensure your important files are always backed up. With a fully implemented backup and recovery system you will always have peace of mind.
SecurityProtect your investment. Viruses, spyware, and hackers can be devastating. 24HourTek will provide a secure environment for you to operate your business. You will be able to securely access your files from anywhere.
Documentation And TrainingKnow everything about your network that we do. Most companies don’t take the time to document the network and train their employees. 24HourTek goes the extra mile to write down important information. Having this information easily accessible makes training new employees a piece of cake.
Microsoft Exchange 2007
What is Exchange 2007?
Exchange 2007 is the latest version of Microsoft's industy leading server for e-mail, messaging, calendaring, and unified messaging. Exchange 2007 delivers an enterprise messaging and collaboration solution that works seemlessly with new features available with the 2007 Microsoft Office system of products.
Why would I use Exchange 2007 Server for my business?
Microsoft Exchange 2007 allows employees to access their e-mail messages, voice mail, calendars, and contacts from a variety of clients and devices. Exchange 2007 offers built in protection for your company to reduce spam and viruses, enable confidential communications, and help companies be compliant. Exchange 2007 helps with operational efficiency with features that optimize hardware and networking investments and can reduce administration time.
How 24hourtek can assist?
24hourtek will work with your company to upgrade from a previous version of Exchange or roll out a brand new server. Exchange 2007 Server is a complex system that can consume hardware and networking resources and can impact end-user productivity; so it should be done properly. 24hourtek is experienced and qualified to do setup and administration of Exchange 2007 Server. We can guide you through this process and fully support everything once it is up and running.
Barracuda Spam Filtering
What is spam?
An estimated 50-60% of all email handled by Internet service providers (ISPs) is Unsolicited Commercial Email (UCE) commonly referred to as "spam". In a recent survey of US Internet users, the Spamming Bureau found that over one-third of respondents spend 10 minutes or more every workday taking care of the spam messages they get.
How can spam affect your business?
Spam can slow your network and cause virus outbreaks that can have disastrous consequences for your network. With email as a critical communication vehicle in today's business environment, you need your systems to be up and running efficiently. By safeguarding your email, you can boost productivity, achieve a greater ROI on your technology investment, and avoid costly downtime.
How 24hourtek eliminates spam?
24hourtek uses a Barracuda Spam Firewall to eliminate spam and viruses before they get to your network. Your Internet email is routed through 24hourtek's spam filtering service. This service uses a ten-layer defense system to filter spam, scan and strip the e-mail of viruses, and then pass clean, safe email to your mail server, adding mere seconds to the original transmission. There is no need for your company to purchase and maintain additional hardware or software; and no additional processing to bog down your mail server. Updates and security patches are done automatically.
Additional Benefits
24hourtek's Spam filtering service not only protects your systems from virus attacks and spam, the leading causes of downtime and data loss, our service will securely store e-mail for you in the event that your internet connection or mail server becomes temporarily unavailable. When your connection or server comes back online your e-mail will be delivered to you as though there were no interruption to your service.
MozyPro Online Backup
What is MozyPro Online Backup?
MozyPro is an enterprise backup service that is affordable, secure, simple to manage and easy to use. It supports both PC and Mac computers.
How does Mozy Pro Online Backup work?
MozyPro software is installed on each computer to be backed up. 24hourtek works with each user to configure which files and e-mail to backup. Backups are automatically encrypted and backed up over the internet. 24hourtek monitors backups to make sure all computers are backing up regularly.
How do I restore files?
Users have the option of restoring from multiple file versions up to 30 days in the past through an easy to use client interface. 24hourtek can also restore files using the administrator console.
Big Brother Monitoring
What is Monitoring?
Monitoring is a set of software tools used by technicians to detect problems on your server, network, and workstations.
Why is Monitoring Important?
We believe that early detection of errors is the best way to prevent disruption of service, loss of data, and expensive repairs.
How Does Big Brother Work?
Big Brother provides an easy to use and intuitive web interface. Technicians check Big Brother daily for monitoring alerts and resolve the issues before they become emergencies.
What Do We Monitor?
24hourtek monitors 15 specific items on each server.
• Backup - Monitors scripts and Backup Exec logs for errors
• CPU utilization on server - Alerts when CPU is overutilized
• Dell - Monitors Dell hardware errors
• Disk space - Alerts when disk is getting 90% full
• Disk Status - SMART monitoring of disk drives and RAID
• Fragmentation of hard drive - Alerts when drive is fragmented
• HTTP website - Tests your website to make sure it is responding
• Mailboxsize - Monitors mailbox sizes and alerts if > 1.9 GB
• Memory - Alerts if server memory is low
• Messages - Monitors Windows event log messages
• Processes - Checks for essential processes running
• Rotation - Checks for weekly rotation of backup drives
• Security Domain - Checks Windows Updates on the Domain
• Security Server - Checks Windows Updates on the Server
• Services - Monitors for essential running processes
