Office Support Plans
At 24hourtek, we understand that your IT is already complex – that’s why we offer 3 office support plans to choose from, giving you a custom approach to simplify your technology. We can support your entire office, from workstations and servers to routers and smartphones. Think of us as your full time IT guy, taking care of your ordering, handling your vendor management, and performing a vital CTO/CIO consultative role in your company.
No matter what the support requirements of your organization are, 24hourtek offers a solution that will fit your business and your budget. Choose from any of our three cost-effective and reliable support plans, depending on your unique needs.
| Features | Essential Office | Premium Office | Premium24 Office |
| Monitoring and Maintenance | ![]() |
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| Unlimited Remote Support | ![]() |
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| Unlimited Onsite Support | ![]() |
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| Unlimited After Hours Support | ![]() |
All of these plans include but are not limited to the following entitlements and features:
| 24×7 Monitoring | Systems Upgrades |
| Performance Reporting | Hardware Support Workstation |
| Asset Inventory | Setups |
| Anti-Virus Software | Workstation Replacements |
| Backup Management | Backup Software |
| Patch Management | Smart Phone Support |
| Disk Cleanup | Printer Support |
| Services Pack Installations | Router & Switch Support |
| VCIO Meetings | Vendor Management |
| Procurement Management | User Administration |
| Guaranteed Response Times | Satisfaction Guaranteed |
Areas Covered
We provide a range of Computer Support, Network Services and IT Consulting in San Francisco, San Jose, Oakland, Daly City, Palo Alto, Mountain View, San Mateo, South San Francisco, San Bruno, Burlingame, East Palo Alto, Foster City, Los Altos, Menlo Park, Millbrae, Redwood City, Redwood Shores, Castro, Upper Market, Downtown, Van Ness, Financial District, Mission District, Noe Valley, North Beach, Telegraph Hill, Pacific Heights, SOMA and South Beach.
Local experts who can visit on-site: San Francisco Computer Support, San Jose Network Services, and Oakland IT Consulting.





